

Behind the bot : AI’s real impact on support by La French Tech Nordics
🚀 We are thrilled to annonce the 1st edition of "Behind the bot : AI's real impact on support" by La French Tech Nordics in partnership with One Pilot, Dust, and Devoteam.
📅 When: Thursday, 10 February 2026 at 18.00 pm
📍 Where: Epicenter, Stockholm
🎯 Theme: AI transforming support: insights, challenges, and opportunities
Join us for an inspiring evening uncovering how AI is reshaping support functions — from automating workflows to enhancing customer experience — and how businesses can harness innovation responsibly. 💡
🤖 Expect thought-provoking talks, expert panels, and real-world case studies, along with excellent networking opportunities with industry leaders and AI innovators.
🗣️Who should attend?
🔧 Tech professionals, AI enthusiasts, and anyone passionate about the future of customer support.
⚡Preliminary agenda:
18.00-18.05 : Welcome & Opening Remarks by La French Tech Nordics
18.15-18.45 : First panel "Real-World Impact : One Pilot x Ninepine Case Study" with Lucas Bornert, Co‑founder of Onepilot, and Johannes Kayser, COO of Ninepine.
18.50-19.20 : Second panel "Making AI Work : Technical Implementation for Business Leaders" with representatives from Devoteam and Dust.
19.25 - 19.45 : Inspirational Speech with speaker to be confirmed.
19.45 - 19.50 : Closing & Key Takeaways
19.45 - 22.00 : Networking Reception
Additional program details will be announced soon.
📩 Questions? Contact us at [email protected]
📝 Registration is mandatory via our Luma page.
Don’t miss this opportunity to connect, learn!