Cover Image for Behind the bot : AI’s real impact on support by La French Tech Nordics
Cover Image for Behind the bot : AI’s real impact on support by La French Tech Nordics
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Behind the bot : AI’s real impact on support by La French Tech Nordics

Hosted by La French Tech Nordics & 3 others
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About Event

​🚀 We are thrilled to annonce the 1st edition of "Behind the bot : AI's real impact on support" by La French Tech Nordics in partnership with One Pilot, Dust, and Devoteam.

​📅 When: Thursday, 10 February 2026 at 18.00 pm
📍 Where: Epicenter, Stockholm

🎯 Theme: AI transforming support: insights, challenges, and opportunities

Join us for an inspiring evening uncovering how AI is reshaping support functions — from automating workflows to enhancing customer experience — and how businesses can harness innovation responsibly. 💡

🤖 Expect thought-provoking talks, expert panels, and real-world case studies, along with excellent networking opportunities with industry leaders and AI innovators.

🗣️Who should attend?

🔧 Tech professionals, AI enthusiasts, and anyone passionate about the future of customer support.

⚡Preliminary agenda:

18.00-18.05 : Welcome & Opening Remarks by La French Tech Nordics

18.15-18.45 : First panel "Real-World Impact : One Pilot x Ninepine Case Study" with Lucas Bornert, Co‑founder of Onepilot, and Johannes Kayser, COO of Ninepine.

18.50-19.20 : Second panel "Making AI Work : Technical Implementation for Business Leaders" with representatives from Devoteam and Dust.

19.25 - 19.45 : Inspirational Speech with speaker to be confirmed.

19.45 - 19.50 : Closing & Key Takeaways

19.45 - 22.00 : Networking Reception

Additional program details will be announced soon.

📩 Questions? Contact us at [email protected]
📝 Registration is mandatory via our Luma page.

​Don’t miss this opportunity to connect, learn!

Location
Epicenter
Malmskillnadsgatan 44a, 111 57 Stockholm, Sweden
176 Going