ON_Discourse Group Chat: From Journeys to Outcomes: The Next Era of AI & CX
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About Event
As agentic systems mature, experience moves from interaction to delegation. Core provocation:
What happens when customers stop searching and start delegating?
Join Mathew Sweezey, Principal Consultant | AI Transformation, Monks and ON_Discourse members, for this week's group chat!
ON_Discourse Group Chats are live, high-signal discourse driven conversations with AI leaders, builders and operators.
Not your typical Zoom, these are intimate, provocative, deeply practical sessions where we sharpen each others perspectives.